Count on Tetrabyte As Your IT Helpdesk

IT Customer Service
25th Jul

At Tetrabyte, we are very proud of our Customer Service Team. When you decide to use Tetrabyte as your remote IT Support and Services Company, you are signing up for the best IT helpdesk in the industry.

We offer 30-day rolling contracts with no set up fees so you can see for yourself the quality of our services and customer care. Since customer service should be personalised and make you feel like you’re getting one on one attention, we give our clients their own free phone number to talk to our expert technicians one on one and not have to go through the annoying process of calling one number then pressing an extension wait on hold and possible be reconnected if they were sent to the wrong operator.

Don’t get bogged down by slow IT support and customer service, switch to Tetrabyte. We are confident that your business will be more than satisfied with our customised help services.

For more information on how we can help your business grow exponentially with our unlimited remote IT services or to customise your IT package, call us on 0330 900 1066.

The grass is greener with Tetrabyte, we look forward to hearing from you.

Written By: Ashley - Tetrabyte

Ashley is the I.T. Manager of Tetrabyte Managed I.T. and has worked with the director since 2009 to grow the company to the position its in today. As an MCSE and active member of the support team Ashley is able to advise on a wide range of topics and provides support to the team when and where needed.

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What Our Customers Say About Tetrabyte

  • Having now been with Tetrabyte some months and using their expertise in IT Support I can only praise the whole team for their professional attitude. They resolve issues quickly and go above and beyond by ensuring that when something is fixed it stays fixed… I am happy with their level of support and cannot but recommend them and their services.

    Hendri Cawood, London

  • …As always polite, knowledgeable and can do right now approach with a friendly and approachable personality never leaving me thinking that I am silly for calling even on the most simple of tasks.

    Sarah Veness, Hastings

  • The guys are always at the other end of the phone and log straight in remotely to fix the problem there and then (no down time). Whatever is necessary to get the job done the team at Tetrabyte will do it.

    Murray Greenhill, East Sussex

  • Since Tetrabyte have taken over the service, issues with IT are now at a minimum which is very important for the work that we do. I have no hesitations in recommending Tetrabyte to any other organisation, due to the high level of support they provide.

    Rachel Evans, London

  • I get many calls and emails from IT support companies offering their services but I am 100% confident that Tetrabyte provide the best service for our organization. I would certainly recommend them.

    Di Smith, East Sussex

  • We have worked with Tetrabyte for about seven years now and have found them to be brilliant. As somebody that isn’t the most IT literate, I have found them to be extremely helpful, patient and supportive…

    Debbie Hargreaves, St Leonards on Sea