IT Solutions: The Grass IS Greener!

There is no shortage of companies online claiming to be the ultimate champion of the IT Solutions business. Often though, the service for such large companies advertising the “best” is impersonal and not customised to the needs of your business or organization. There are usually minimum contracts, hidden fees and a customer service link that connects to a third party first instead of a qualified professional who can handle your questions and concerns immediately.

At Tetrabyte, our IT Solutions model is based around the service that employees can ring a qualified engineer directly to troubleshoot any problems that they may experience. In this way, we can be the single point of call for all employees in your business so that your management team can focus on the bottom line and not be distracted by technical issues that slow productivity. By offering our unlimited use agreement, we ensure that your employees will not hesitate to call on our qualified professionals to handle any and all situations that can arise.

Our mission is to go above and beyond the contract and really partner with our clients. We provide support based on the quantity of servers and work stations that need reporting. However, the personalized IT solutions are not just limited to that.  We support your entire network, including printers, copiers, internet connections, wireless devices and anything that can be networked. Our guarantee also extends to the Microsoft Operating Systems and Office suite on the server and workstation; third party software such as sage accounts and payroll; and document management systems such as InVu or Goldmine.

Contact us on our UK toll-free number 0330 900 1066 to chat with one of our friendly representatives about what Tetrabyte can do specifically for your organisation. Our mission is to safety-blanket your network with our technical security and expertise. When it comes to IT Solutions, our satisfied clients would agree that the grass is always greener with Tetrabyte.

 

Written By: Ashley - Tetrabyte

Ashley is the I.T. Manager of Tetrabyte Managed I.T. and has worked with the director since 2009 to grow the company to the position its in today. As an MCSE and active member of the support team Ashley is able to advise on a wide range of topics and provides support to the team when and where needed.

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What Our Customers Say About Tetrabyte

  • Having now been with Tetrabyte some months and using their expertise in IT Support I can only praise the whole team for their professional attitude. They resolve issues quickly and go above and beyond by ensuring that when something is fixed it stays fixed… I am happy with their level of support and cannot but recommend them and their services.

    Hendri Cawood, London

  • …As always polite, knowledgeable and can do right now approach with a friendly and approachable personality never leaving me thinking that I am silly for calling even on the most simple of tasks.

    Sarah Veness, Hastings

  • The guys are always at the other end of the phone and log straight in remotely to fix the problem there and then (no down time). Whatever is necessary to get the job done the team at Tetrabyte will do it.

    Murray Greenhill, East Sussex

  • Since Tetrabyte have taken over the service, issues with IT are now at a minimum which is very important for the work that we do. I have no hesitations in recommending Tetrabyte to any other organisation, due to the high level of support they provide.

    Rachel Evans, London

  • I get many calls and emails from IT support companies offering their services but I am 100% confident that Tetrabyte provide the best service for our organization. I would certainly recommend them.

    Di Smith, East Sussex

  • We have worked with Tetrabyte for about seven years now and have found them to be brilliant. As somebody that isn’t the most IT literate, I have found them to be extremely helpful, patient and supportive…

    Debbie Hargreaves, St Leonards on Sea

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