Quick Guide to Setting Up Exchange Emails on Your Mobile

28th Sep
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Exchange Setup on Android Mobiles


You can use Email from on all Android Device for Email and calendars.

Android, like most operating systems, is constantly changing. This guide is regarding the standard release from Google, your phone/tablet might be different to this, however most options should be easily transferable..

  1. Click Settings.
  2. Click Accounts.
  3. Click Add Account.
  4. Click Microsoft Exchange ActiveSync.
  5. Type in your Email address and Password.
  6. If you see a Domain\Username field, Type in your full Email address.
    If you see Domain and Username as individual entities, Add your full Email address in the Username box, then just leave the Domain box empty.
    If you have a Server box,  Type in <your domain here>
  7. Click Next.
  8. Click OK and your device should try to auto configure itself
  9. On the next screen choose any Account options you would like to set.
  10. Click Next.
  11. If you wish to edit the display name for your email account, Click Microsoft Exchange ActiveSync
  12. Click Next to complete the setup

Your email is now set up!
To make sure you can send messages, compose an Email and send it to yourself or to someone of similar effect as a test.


Exchange Setup on iPhone & iPad


Synchronizing your Apple Device for both Email and calendars is very easy, you should just follow these instructions to the below.

  1. Click Settings.
  2. Click Mail, Contacts, Calendars.
  3. Click Add Account.
  4. Click Exchange.
  5. Enter your Email address and Password,
  6. In the Description box, enter your email address
  7. Click Next.
  8. Your device will attempt to configure itself. If this fails, Enter the below:
    Option Response
    Server <your domain here>
    Domain blank
    Username Your full Email address
  9. Click Next.
  10. Click Save.

Go to the Home Screen then open your Mail app.
This should now download emails, contacts and calendar appointments.

Your Done!


Exchange Setup on Windows Phone


Like most systems, Windows phone has a built-in Email client

  1. On the Start screen, slide left, and select Settings.
  2. Click Email + accounts.
  3. Click add an account, then Click Outlook.
    You may have the option to choose Exchange or Office 365 instead of Outlook, if so, select the appropriate option.
  4. Type in your Email address and password, Click Sign in.
    Windows Phone will try to configure everything for you.
    If it manages this then head to step 8.
  5. If you get a message saying “We couldn’t find your settings”, Select Advanced, and enter the below information:
    Option Response
    E-mail address Your full Email address
    Password Your password
    User name Your full Email address
    Domain Enter your domain name, e.g. hotmail.co.uk or company.com. Its the part after the @ symbol in your email address
    Server Type in <your domain here>
  6. Select Server requires encrypted (SSL).
  7. Click Sign in.
  8. Click OK when informed about Security Policy Enforcement.

Check your Mail App, and your emails will flow in.

Your Done!


Exchange Email on your BlackBerry 10


To set up from Email on your BlackBerry 10 phone, follow these steps.

  1. Open the Settings menu,
  2. Select Accounts, and then choose Add Account at the bottom.
  3. Click Email, Calendar and Contacts.
  4. Type in your Email address
  5. Click Next.
  6. Type in your password
  7. Click Next
  8. Click Finish.

Blackberry may be able to setup your settings automatically, if not, try the below options:

Exchange ActiveSync (EAS)

ActiveSync provides all the normal exchange features.

  1. Find the Settings menu,
  2. Select Accounts, and then choose Add Account at the bottom.
  3. Click Advanced at the bottom.
  4. Select Microsoft Exchange ActiveSync.
  5. Complete the following:
    Option Response
    Username Your Full Email address
    Email Address Your Full Email address
    Server Address Type <your domain here>
  6. Click Finish.


IMAP or POP with SMTP will not provide you all the features of your Exchange Server but can be useful if all else fails to get email running.

  1. Find the Settings menu,
  2. Select Accounts, and then choose Add Account at the bottom.
  3. Click “I will provide the settings to add this Email account”.
  4. At the bottom, click Next.
  5. Click Internet Service Provider Email (POP/IMAP)
  6. Click Next.
  7. Type in your full Email address for your user name (for example, [email protected]).
  8. Scroll down and enter mail.<your domain here> for the incoming server
  9. Click Next.
  10. Type in mail.<your domain here> for the outgoing server
  11. Click Next.
  12. Click Finish.

Open Mail and check your emails are arriving.

Your Done!

Written By: Ashley - Tetrabyte

Ashley is the I.T. Manager of Tetrabyte Managed I.T. and has worked with the director since 2009 to grow the company to the position its in today. As an MCSE and active member of the support team Ashley is able to advise on a wide range of topics and provides support to the team when and where needed.

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